Payment information

Payments, cancellation and refunds

Updated October 16, 2026. Customer payments are not open. Creating an account or saving a draft is free and does not start a subscription.

No purchase required

Do not send card details or payment to activate a draft. Any limited owner testing uses a payment sandbox and does not authorize real charges. Teen accounts cannot purchase or publish publicly.

Before paid services open

Purchasing will be restricted to eligible adults. Before any charge, we must show the total price, any tax or additional fees, recurring billing terms, cancellation method, refund eligibility and timing, and what happens to saved work after cancellation. Separate printing, shipping, or custom work needs its own agreed terms. No paid offer is available until these details are ready.

Draft prices and planned features are not a completed order. Nothing on this page limits rights you may have under applicable law.

Unexpected charge or payment question?

Email orders@storiesinfull.com with the date and amount and a brief description. Do not send card numbers, security codes, or passwords. We will review the issue; this page does not promise a refund outcome before the facts are known.